****UPDATED POLICY & PROCEDURES******
In this unprecedented time in our community and country, C.F.I is committed to remaining open for normal hours of business. To follow CDC recommended guidelines and the Governor’s Recent Orders, we must update our policy and procedures for business operation:
-Parts Department: We are implementing phone orders and curbside service ONLY. We encourage you to call ahead to place your parts orders. When arriving here. Please pull up to the Garage Doors to the far right of the Front of the building. If someone is not out there waiting, please call (270)898-2377 and someone will come out to assist you. Also please do not email your orders, as this will have a delayed response in assisting you.
-Service Department: We are committed to sanitizing all equipment before being returned to the customer. We also offer pickup and delivery services to help with your repair needs. If you choose to bring your equipment to us, Please pull up to the Garage Doors to the far right of the Front of the building. If someone is not out there waiting, please call (270)898-2377 and someone will come out to assist you.
-Sales Department: We are still open to make sales via phone or virtual technology. Please feel free to call us at (270)898-2377, with any sales questions you may have. We will do everything we can, within the CDC Guidelines and the Governor’s Orders to assist you with a new purchase electronically and via phone.
Please be patient with us as we continue to implement any necessary changes that will still allow us to serve our community to the best of our ability.
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